Wan Hon Integrated Home Care Service Team

Introduction

“Wan Hon Integrated Home Care Service Team” (WHIHCST) was established in 1997.  During the preliminary stage of service provision, while the site in Wan Hon Estate was under construction, a provisional office was set up in Sau Mau Ping Community Centre to provide home care services for the needy.  Upon the completion of Wan Hon Estate, “Wan Hon Integrated Home Care Service Team” was moved into the new office premise since then.

Service Target

• Seniors aged 60 or above who live in the community
• Persons with disabilities or illnesses
• Individuals and families with social needs 

Eligibility

• All age groups are eligible to apply the service.  Applicant should be Hong Kong citizen and living in the community.  Escort service can be provided for residents of residential units while they are on home leave. (Priority will be given to those low-income individuals or families which are lack of social support)

Application for Service

• Persons in need can apply services for “Ordinary Case” or “Frail Case” through procedures as follows: 

Case Category	Ordinary Case (No to mild level of impairment)		Frail Case (Assessed to be in the state of moderate or severe level of impairment by the Standardized Care Need Assessment Mechanism for Elderly Services of Social Welfare Department)
Procedure	Referred by Social Welfare Department or Medical units	Self-referred or Referred by others	Referred by Social Welfare Department or Medical units
	Interview and Assessment by our team Eligible for service Our staff contact applicant for service arrangement		Interview and Assessment by Standardized Care Need Assessment Mechanism Office of Social Welfare Department Eligible for service Our staff contact applicant for service arrangement

 

Withdrawal

• Our registered social workers/nurses will conduct regular assessment and review to update the situations of service users. According to the latest conditions of service users, services will be revised or terminated. 
• Service users may request for service termination anytime. Before termination, social workers will try to ensure the users can have alternative resources to cater their needs. 

 

Office hours

Monday to Saturday (Public Holidays inclusive)	8:30am- 6:00pm
Sundays and the 1st to 3rd day of Lunar New Year	Closed (but services can be arranged for service users with special needs)

Service Boundary

Case Category	Ordinary Case	Frail Case
Service Boundary	Po Pui Court, Wo Lok Estate, Wan Hon Estate, Hong Ning Road (Even no.), East of Hong Ning Road (including Wan Hon Street, Ka Lok Street, Sung Yan Street, Shui Wo Street, Shui Ning Street, Yuet Wah Street, Tin Heung Street, Hip Wo Street, Mut Wah Street, Fu Yan Street, Yue Mun Square)	Kwun Tong Po Pui Court, Wo Lok Estate, Wan Hon Estate, Hong Ning Road, East of Hong Ning Road, Kai King Building, Kai Tak House, Kwun Tong Mansion, Mandarin Building, Mascot Mansions, Nam Tai Mansion, Park Metropolitan, Yuet Ming Building Shun On & Hiu Lai Cheung Wo Court, Sau Mau Ping Disciplined Services Quarter, Hipway Towers, Wah Fung Gardens Kowloon Bay Ping Shek Estate, 8 Clear Water Bay Road, Kai Yip Estate, Kai Tai Court, Richland Gardens, Kai Tak Mansion, Choi Fook Estate, Choi Ying Estate, Choi Tak Estate, Choi Ha Estate, Choi Hing Court Kowloon Bay Telford Gardens, Tak Bo Garden, Amoy Gardens, Ka Wo Garden, Wang Kwong Building, Lee Kee Building, Wai King Building Ngau Tau Kok Lok Wah Estate, Lok Nga Court, Upper Ngau Tau Kok Estate, Lower Ngau Tau Kok Estate, Kwun Tong Garden Estate, Lotus Tower, Hong Ning Road West of Kwun Tong Road and Ngau Tau Kok Road, Yee On Street, Hang On Street, Tung Ming Street, On Kay Court, Chun Wah Court, Shiu King Building, Yue Man Centre, Kung Lok Road, Hong Lai Garden, Hong Tao Court, Ting On Street, Ting Fu Street, Ting Yip Street, Ting Yue Square, Connie Towers, Hamden Court, Hong Lee Court, Hyde Towers, Joyful Villas, Nam Hong Building, Panorama Court, Woodview Court, Yee On Centre, Shiu King Building, Cheerful Court

Services for Frail case

• Care management
• Personal care
• Day Care services
• Day respite service
• Counselling services
• Home making and meal services
• Transportation and escort services
• Basic and special nursing care
• Rehabilitation exercises
• Carer support services
• Home respite service
• 24-hour emergency support
• Environmental risk assessment and home modifications

Services for Ordinary case

• Personal care
• General household or domestic duties
• Care for young children
• Environment risk and health assessment
• Provision of meals and laundry service
• Simple nursing care
• Escort
• Home respite service
• Purchase and delivery of daily necessities
• Other services, e.g. carer support services 

Service Charge

• Service charge is based on a sliding scale with reference to financial situations of applicants. It may be revised annually.

 

Inquiries and Comments

For any inquiries and comments, please contact us on 3590 8856 or visit our team in person during opening hours.